Helping Wine & Spirits Brands Build Lasting Customer Relationships
Welcome to EAM DTC Consultants, a Napa Valley-based wine and spirits group specializing in direct-to-consumer growth, membership strategy, customer experience, and hospitality leadership.
Throughout my career I've worked at the intersection of hospitality, ecommerce, customer experience, and recurring revenue, helping brands create stronger customer relationships while driving sustainable business growth.
Today, I partner with wineries and distilleries seeking practical, results-oriented strategies that enhance both customer satisfaction and financial performance.